Hello,
It seems that the settings & preferences I set (e.g. temp sensor name, min-max values, accuracy) and also custom schedules are not saved. While they work for a while, they are always reset to default values next time I connect. All my custom schedules, apart from one, are erased next time I connect, although I save them every time. Is there a solution to this problem?
Many Thanks
Settings not memorised
Re: Settings not memorised
Hello,
Please, send us a device serial number. It's strange and there's no way to loose your profile settings.
Please, send us a device serial number. It's strange and there's no way to loose your profile settings.
Re: Settings not memorised
Hi,
We received your serial number and analyzed your profile. There's nothing unusual in the settings.
Please describe, what you mean with "next time I connect". Maybe, next time when start the application again?
What device you use to control the BBoil - laptop, tablet, phone. Please, send us the model and operation system.
There's only one way to reset the schedules, if change working mode in Settings -> General section.
We received your serial number and analyzed your profile. There's nothing unusual in the settings.
Please describe, what you mean with "next time I connect". Maybe, next time when start the application again?
What device you use to control the BBoil - laptop, tablet, phone. Please, send us the model and operation system.
There's only one way to reset the schedules, if change working mode in Settings -> General section.
Re: Settings not memorised
Hi,
This remains a problem. If I create new schedules, e.g. holiday, work week, etc. They are not memorized. When I re-open the app e.g. after 1 hour, the schedule is lost. I use Windows & Android on several Samsung devices so it is not an OS or device issue.
Also, the times of the schedule are 2 hours ahead of the actual time where I am, in London.
This remains a problem. If I create new schedules, e.g. holiday, work week, etc. They are not memorized. When I re-open the app e.g. after 1 hour, the schedule is lost. I use Windows & Android on several Samsung devices so it is not an OS or device issue.
Also, the times of the schedule are 2 hours ahead of the actual time where I am, in London.
Re: Settings not memorised
Please, send us a device serial number.